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In an era where email remains one of the most widely used tools for personal and business communications, Outlook is stepping up its commitment to protect inboxes and preserve trust in the digital ecosystem. Today, we’re announcing new requirements and best practices designed to strengthen email authentication for domains sending more than 5,000 emails per day.
These new requirements will enforce stricter standards by including mandatory SPF, DKIM, DMARC settings. Outlook is pushing the broader industry toward best practices and safeguarding the millions of individuals and small businesses that rely on us every day. These measures will help reduce spoofing, phishing, and spam activity, empowering legitimate senders with stronger brand protection and better deliverability.
Outlook has always prioritized user safety and reliability; we’re proud to further invest in this solution that will keep our customers safe and reinforce the best practices across the industry. We believe that by raising the bar for large senders, we can inspire lasting change that benefits everyone.
For domains sending over 5,000 emails per day, Outlook will soon require compliance with SPF, DKIM, DMARC. Non‐compliant messages will first be routed to Junk. If issues remain unresolved, they may eventually be rejected. Senders will soon start requiring compliance with the following requirements:
Learn more about email authentication here.
Large senders should also adopt these practices to maintain quality and trust:
Outlook reserves the right to take negative action, including filtering or blocking—against non‐compliant senders, especially for critical breaches of authentication or hygiene.
Starting today, we encourage all senders and particularly those that send at high volume to review and update their SPF, DKIM, and DMARC records, in preparation for when the enforcement begins, starting in May.
After careful consideration and to ensure the protection of users and remove any confusion on why a message was in the junk folder for both the recipient and sender, we have made a decision to reject messages that don't pass the required authentication requirements detailed above. The rejected messages will be designated as "550; 5.7.515 Access denied, sending domain [SendingDomain] does not meet the required authentication level." This change will state taking effect on May 5th as originally stated.
After May 5th, 2025, Outlook will begin routing messages from high volume non‐compliant domains to the Junk folder, giving senders an opportunity to address any outstanding issues. NOTE: that in the future (date to be announced), non-compliant messages will be rejected to further protect users.
For additional resources or support, visit sender support. Thank you for partnering with us to make email a more secure, transparent, and trusted channel for everyone.